Shipping
Where we ship, what it costs, and how long it takes.
Dispatch
Orders are packed and dispatched within seven business days of the order. You will receive a dispatch confirmation with a tracking number as soon as the parcel leaves us.
Orders placed on a weekend or a public holiday are treated as placed on the next business day.
Where we ship
We ship within the United States. Checkout accepts a US shipping address and no other, so if we cannot ship to you it tells you before you pay rather than after.
What it costs
Shipping is one flat rate per order, whatever is in it. Your cart shows the figure before you go to pay.
Delivery times
Orders typically arrive within three to five business days of dispatch.
These are carrier estimates rather than guarantees.
If something goes wrong
If tracking stops moving, or a parcel arrives damaged, contact us with your order number and we will work it out with the carrier. If a parcel arrives damaged, photograph it before opening if you can.